Legal Disclaimer
While we work to ensure that product information is correct, on occasion manufacturers may alter their ingredient lists. Actual product packaging and materials may contain more and/or different information than that shown on our web site. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact the manufacturer.
Returns and Complaints

Each store should clearly describe its returns and complaint policy, so the customer has no doubt how to proceed in case of withdrawing from the contract or filing a complaint about a purchased product.

Example:
To make a complaint, please follow the steps below:

1. Return/complaint form
Please fill out the return/complaint form and attach it to the returned product. The form needs to contain the following data: customer's name, e-mail address, phone number, product ID and description of the defect, date of purchase.

2. Product return
When filing a complaint, please send back a complete product, together with a copy of the invoice only if the product got broken or product seal opened, otherwise all beverages and food products are Non-returnable 

3. Shipping
Please send the faulty goods to the following address:

FBB INDIA TEASUGAR
Sai Enclave, First floor,Behind Anand Bhavan
Restaurant,Bettadalasuru, Karnataka
562157 Bengaluru

Note: Any changes in last moment product stocks, delivery may be delayed and communication can be done accordingly 

Return of the goods
In accordance with applicable law, you have 14 days to return the goods. To cancel the contract and return the purchased product complete the statement of withdrawal, pack complete product together with the invoice, then send it back to the following address:


FBB INDIA TEASUGAR
Sai Enclave, First floor,Behind Anand Bhavan
Restaurant,Bettadalasuru, Karnataka
562157 Bengaluru

 


This page can be changed here:
Administrator Panel> Content> Information Pages> Returns and Complaints

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